Protecting Your Information Is Our Responsibility

What Information We Collect

7u77bt collects certain types of information with the aim of improving your service experience. This information can be divided into two main categories.

1.1 Information You Provide Directly

During registration, verification, or when contacting us, you may provide the following information:

• Full name and date of birth
• Email address
• Mobile number
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Copies of documents provided for identity verification (national ID card or passport)
• Any messages or information provided via live chat or email support

1.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Cookie and session data
• Page visits, click patterns, and time spent on the site
• Transaction history and gaming activity

How We Use Your Information

The collected information is used for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposits and withdrawals correctly.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To analyze user behavior and enhance platform performance.
• Relevant Communications: To inform you about bonuses, offers, and important updates.
• Responsible Gaming: To monitor your gaming habits and provide support when needed.

Data Storage and Protection

7u77bt applies industry-standard technical and administrative measures to keep your personal information secure. The key components of our security framework are:

• SSL Encryption: All data transfers between your browser and our servers are encrypted using SSL/TLS technology.
• Secure Data Storage: Your information is stored securely in encrypted databases.
• Access Control: Only authorized personnel can access your information, and this is strictly monitored.
• Regular Security Reviews: Our systems undergo regular security testing.

Your information is generally retained for as long as necessary to meet applicable legal obligations, even after your account is closed.

Sharing Information with Third Parties

7u77bt does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with trusted technology partners to operate our services. These partners are required to comply with our privacy standards.

4.2 Payment Processing

Relevant information is shared with bKash, Nagad, Rocket, and banking partners to complete your financial transactions. These organizations are governed by their own privacy policies.

4.3 Legal Obligations

Information may be disclosed to comply with legal obligations in response to court orders or legitimate requests from government or regulatory authorities.

4.4 Fraud Prevention

We reserve the right to share necessary information with relevant authorities to prevent financial crime, money laundering, or fraud.

Cookie Policy

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Help us review site usage and improve service quality.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may disrupt some core functions of the site.

Your Rights and Choices

As a user of our platform, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances you can request deletion of your information, subject to exceptions for legal obligations.
• Opt Out of Marketing: You can contact us to remove yourself from promotional emails or messages.
• Right to Object: You have the right to object to certain types of data processing.

To exercise these rights, contact our support team via live chat or email.

Protection of Minors

7u77bt strictly prohibits participation by anyone under the age of 21. Our platform is operated for those aged 21 and above only.

We do not knowingly collect any information from minors. Age verification is mandatory during the registration process. If we find evidence that a minor has registered on our platform, we will immediately close that account and delete the associated information.

International Data Transfers

Our servers and technology infrastructure may be located outside Bangladesh. In such cases, your information may be transferred internationally. Wherever your information is processed, we ensure that the protection standards described in this privacy policy are maintained.

Data protection obligations are included in agreements with third-party service providers to keep your information secure everywhere.

Changes to This Policy

7u77bt reserves the right to amend this privacy policy at any time. If any significant changes are made, we will:

• Send a notice to your registered email address.
• Note the update date on this page of the website.
• Briefly summarize the nature of the changes.

If you continue using our platform after changes are made, you are considered to have accepted the revised policy. We therefore recommend reviewing this page regularly.

Response to Data Breaches

If a security breach occurs that may affect your personal information, we will:

• Notify relevant authorities as quickly as possible after the incident is identified.
• Inform affected users in a timely manner and provide guidance on protective steps to take.
• Take immediate technical measures to mitigate damage and prevent recurrence.

Responsible Gaming and Data Use

We use information about your gaming activity as part of our responsible gaming initiative. This includes:

• Identifying excessive gaming patterns.
• Providing options for self-exclusion or limit-setting when needed.
• Sharing information about gaming-related support resources.

To learn more about our responsible gaming policy, visit the Responsible Gaming page.